Privacy Policy of Akroo

At Akroo, we collect and manage user data according to the following Privacy Policy.

At Akroo, we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to You, in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

Data Collected

Akroo is a provider of mobile job tracking software that’s simple, secure, slick and gives you as a business owner live readings of your jobs’ profitability.

The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number.

Akroo may collect personal information directly from You when You:

  • Register to use the Service
  • Use the Service
  • Contact the Akroo support
  • visit our Website.

You can always choose not to provide Your personal information to Akroo, but it may mean that we are unable to provide You with our Service.

Use of the Data

Akroo collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, Akroo may use the personal information we have collected from You for purposes related to the Services including to:

  • Verify Your identity
  • Administer the Service
  • Notify you of new or changed services offered in relation to the Service
  • Carry out marketing or training relating to the Service
  • Assist with the resolution of technical support issues or other issues relating to the Service
  • Comply with laws and regulations in applicable jurisdictions, and communicate with You.

By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. Akroo will only use Your personal information for the purposes described in this Policy or with Your express permission.

It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the “Forgotten Password” process.

Aggregation of non-personally identifiable data

By using the Service, You agree that Akroo can access, aggregate and use non-personally identifiable data Akroo has collected from You. This data will in no way identify You or any other individual.

Akroo may use this aggregated non-personally identifiable data to:

  • Assist us to better understand how our customers are using the Service
  • Provide our customers with further information regarding the uses and benefits of the Service
  • Enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data, and otherwise to improve the Service.

Sharing of Data

Akroo will only disclose the personal information You have provided to us to entities outside the Akroo group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.

Akroo will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that Akroo may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.

You may request access to Your personal information

It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at support@Akroo.com.au

Akroo will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).

We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

Akroo uses cookies

In providing the Service, Akroo utilises "cookies". A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

For more general information on cookies, please read "What Are Cookies".

We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.

You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.

Location Usage Policy

Akroo app for Android and iOS, also use GPS technology to determine your current location. Location data is required to enable TimeBlock creation while on Job's Location. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. We collect precise or approximate location data from user's mobile devices if they enable us to do so. Akroo collects this data any time the app is running in their mobile device.

You are responsible for transfer of Your data to third-party applications

The Service may allow You, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including Your personal information, electronically to and from third-party applications. Akroo has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

This policy may be updated from time to time

Akroo reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Akroo will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

Last updated: February 2021